VISION
To be the leader in the operation of touristic services in both Eritrea and Uganda through constant improvement, customer satisfaction and innovation.
To be a company highly ratable with an outstanding excellence and hold exemplary relations with our potential customers, community, the environment and the society.
MISSION
A firm commitment to customer satisfaction. We always provide professional solutions and add value to our services to meet our client’s expectations and achieve our partner’s goals.
We want to create value and to make a difference. We are dedicated to providing support to sustainable and responsible tourism.
VALUES
The core values of Lazaro’s Travel and Safaris are customer service, loyalty, integrity, communication, innovation, quality, teamwork, and responsibility.
We offer the same level of services to all our clients. We comply with the strict principles of professionalism.
We arrange inbound and outbound travel solutions. We take a proactive approach to solving problems by making the right decision.
CUSTOMER SERVICES
We have the commitment and the passion to satisfy our clients’ needs and we manage to accomplish it. Loyalty and integrity are our standards and are highly reflected in all our operations.
COMMUNICATION
We emphasize communication (external and internal) so our representatives can fully understand the client's needs. This principle makes us serve our clients as they deserve.
INNOVATION
We are committed to bringing solutions, which are always a step ahead. The innovation allows finding greater benefits of the things that already exist.
QUALITY
In all we do, our true quality commitment allows us to make promises, which become facts, creating tangible results and benefits.
TEAMWORK
The success is because of working together to satisfy our client’s needs. Trust, mutual respect and enthusiasm are the angular stones of our teamwork.
RESPONSIBILTY
We are concerned about doing the right thing.